Who are you guys?
YourNewDesktop is an independent IT consultancy led by Sam Wong, serving small and medium businesses across the Bay Area.
Frequently asked questions
Short, straight answers to the questions we hear most often.
What do you do?
We offer IT services to small and medium businesses. Our objective is to create IT infrastructure that just works — a step-by-step approach that moves you away from constant break-fixes toward proactive care that maximizes productivity.
How good are you?
We have over 30 years of combined enterprise experience. What we have seen is a tremendous waste of money and resources — it should not be that way. We bring the best tools to your small and medium business.
Where do you offer services?
We support the Bay Area, with engineers from Tracy to Monterey.
Can I trust you?
Have a free lunch with us. We have a code of conduct that declares our honesty and our commitment to your success, and we offer third-party backup of your data for added peace of mind.
How long does it take to implement a solution?
After we gather your requirements, work starts immediately. Smaller projects are often completed the same day.
Can I reduce my expenses?
Yes. We understand small and medium businesses have limited resources, so we keep your costs predictable and affordable.