Maintenance CheckPoints

Servers:

• Microsoft Security Patches applied manually.
• Third Party Patches (Adobe Reader, Java, Flash, Skype, Firefox, Chrome)
• Logical Disk Drive (Health and space available)
• Physical Disk Health and error
• Defrag disk drive to maintain performance
• Reboot server to refresh memory and applications
• Check System and Applications events logs
• Deleted Temporary files to free up space and maintain performance
• Check Backup is completed and successful. (Create new backup if failure in the past)
• Test Backup of recent images
• Check offsite backup status
• Check Antivirus health and update status
• Check memory usage and make necessary recommendation
• Actively look for errors in servers and applications to be resolve by technician
• Check internet speed to determine any bottle necks
• Exchange database Health check (integrity and performance and size)
• Applied special Service packs and dot net framework when available.

Networks:

• Check firewall health and security (SonicWALL Log, CPU, sessions, licenses)
• Create backup image of firewall configurations
• Backup phones system configurations (3cx)
• Check for RBL Blacklisted IP
• Check NAS Disk Health
• Check NAS logical disk space

Desktops:

• Automated weekly Microsoft Security Patches applied manually.
• Automated weekly Third Party Patches (Adobe Reader, Java, Flash, Skype, Firefox, Chrome, Shockwave, Quicktime)
• Monitor Logical and physical Disk Drive (Health and space available)
• Monitor malware software’s installations
• Check Antivirus health and update status
• Check backup status and escalate to technician for repeated fail jobs

Reports:

• Asset report for planning and monitoring.
• Server Management Report (Health of the systems)
• YND Technician Maintenance Report

(408) 834-7774 or Info@yournewdesktop.com

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